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  • July 2010

          Nudge: improving decisions about health, wealth & happiness Thaler & Sunstein 2009 Everyone seems to be talking about this book, and the Tories like it a lot (presumably because David Cameron is mentioned in it). The book explores some theor...
  • May 2011

    Time to Think; Listening to ignite the human mind 1999 Nancy Kline The power of effective listening is recognised as the essential tool of good management. In this book, Kline describes how this can be achieved through the creation of a thinking environm...
  • August 2010

      Review of the Department of Healths’ White Paper: Liberating the NHS   This White paper represents the most radical change to the National Health Service since its inception more than 60 years ago as it opens up the commissioning and service pr...
  • September 2010

         Management for Social Enterprise. Doherty, Foster, Mason et al 2009 Management for Social Enterprise covers the key business topics required by social entrepreneurs, and managers in social enterprises it covers strategy, finance, ethics, social...
  • October 2010

    Management Development There are a number of approaches and resources available to those keen to develop themselves and their careers. The key areas to consider when doing this for the first time are: Identifying your thinking/learning/communication ...
  • November 2010

      Cultures and organisations- software of the mind Geert Hofstede 3rd edition 2010   This book is one of the classic texts for understanding organisational cultures and consists of 4 parts: Part I – The introduction lays the foundation for the rem...
  • December 2010 & January 2011

      Creating the right impression; gravitas and presence for Leaders January 2011 Have you ever missed out on a job or promotion because you didn’t make the right impression? Would you like to be able to influence people and assert yourself more confid...
  • March 2011

      A Fish Rots From the Head: Developing Effective Directors (3rd Edition) Bob Garratt 2010 The ancient Chinese saying 'the fish rots from the head' establishes the premise for the book. A company's success or failure depends on the performance of its ...
  • February 2011

      The Innovators Prescription; a disruptive solution for healthcare Clayton Christensen 2009 Clayton Christensen is a leading edge thinker of business innovation which he applies to healthcare (American) in this groundbreaking text subtitled “a presc...
  • April 2011

      If Disney ran your hospital; the 91/2 things you would do better     April 2011 This is an interesting book but is likely to attract as many critics as fans. Clinicians and healthcare managers are the target audience but it is written from a very...
  • September 2011

    The Future of Management Gary Hamel 2007 Modern management techniques have driven economic and technological progress and brought prosperity, choice and an improved quality of life to millions, but it fails to ignite widespread interest from the majority...
  • November 2011

    The Future of Leadership & Management in the NHS – No More Heroes The group reviewed the Kings Fund Paper "The Future of Leadership & Management in the NHS - No More Heroes", which was commissioned in September 2010 and was intended as a "stock take" o...

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If all the economists were laid end to end, they'd never reach a conclusion.
George Bernard Shaw
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What customers think...

I'm really pleased I've passed the course. I really enjoyed it.   
Thanks Wendy for making it fun and interesting as well as incredibly informative and thought provoking.


Toni Gurin
Salford Intermediate Tier Services