Modern organisations spend a significant amount of time analysing how they use time and resources and ask themselves the vital questions; “Could we be more effective and efficient? By improving workplace productivity organisations are able to ensure that more gets done in less time. The art is to ensure that those levels are sustainable and do not create problems of their own around workplace stress and organisational risk.
- Concentrate on the middle performers in an organisation; these are where improvements can be made quickly.
- Hold people to account for performance and standards
- Encourage Creative thinking within the team
- Clearly define any and all expectations and objectives
- Celebrate all wins and learn from losses.
- Be loyal to the team and its mission.
Useful tools in the process:
- Lean methodologies
- Capacity planning
- Workforce planning
- Skill mix exercises
The outcomes of performance & productivity development may include:
- Improved clinical /business outcomes
- Streamlined patient pathways and business processes
- Improved patient/service user satisfaction
- Reduction in waste and duplication
- Reduction in costs & improved productivity
- Greater service resilience
Last Updated on Thursday, 23 September 2010 08:18
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Sandwell Community Health Services