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Managers should be inspirational!

Well, its the end of another strange week with polarised experiences.  Some where morale in the NHS is probably at its lowest ebb in 10 years.  Some where people are lacking inspiration, direction and leadership and the cracks are begining to show.  Others where people are demonstrating committment and stoicism that is typically "British".  I would urge all NHS Managers to revisit their job descriptions and identify the specific references to leading and managing their teams.  If they don't provide direction then who?  If they don't provide motivation, then who?  If they don't hold themselves and others to account for their performance, then who?
There is still a huge amount that the NHS has to be proud of and it is kept going by numerous unsung heroes doing their best to care for patients.  Managers need to offer real support for these people; provide management, feedback, support and opportunities to learn.  They should not slavishly do what they have always done, tick meaningless boxes and settle for "allocating work" as the sum total of their managerial responsibility.  Where are those that inspire people to be the best that they can be??

Last Updated on Tuesday, 20 December 2011 13:48

 

Business Book Club

Great meeting on Tuesday where our group reviewed the Kings Fund Paper "The Future of Leadership & Management in the NHS-No More Heroes"  The review was commissioned in September 2010 and was intended as a "stock take" of current management & leadership in the NHS, to assess the requirements to deliver the financial and quality challenges faced by the NHS and to make some recommendations for developing and strengthening management & leadership.

The reviews’ starting point is a quote from Lord Tugendhat June 2010 that suggests caution “ the government want to maintain frontline services and free professionals who staff them to get on with their jobs but they must remember that doing that in a time of cuts requires skilful and careful managers – the fewer the resources, the greater the management challenge…..

The report draws the following key conclusions:

  • Leadership and management in the NHS should be celebrated and not undermined
  • The NHS is over-administered but there is no substantive evidence of it being over-managed
  • The government should rethink the 33% cuts in administration costs and 45% cuts in the number of managers and senior managers.
  • Leaders should be given room to lead and not tied up in risk aversion
  • The government should recognise that current proposals raise serious issues around governance, leadership and management.
  • Leadership and management should span organisational boundaries of social care, voluntary sector organisations and local authority to engender better cooperation and integrated working.
  • NHS organisations should “own” the need to develop managers and leaders

The report does establish a critical case for NHS leadership and management but for me fails to address the key point which is not the number of them or what development they do but the systematic failure to hold them to account for poor performance where it exists. It is not the number that we should get hooked on but the quality of how they lead others and manage the corporate functions and responsibilities of their organisations.

Last Updated on Thursday, 10 November 2011 13:36

 

Level 7 Leadership

The end of a week that has seen an extremely thought provoking level 7 leadership group critique famous speeches to understand how great communicators link their vision with the hearts and minds of their audience. We used the rhetorical triangle to deconstruct and analyse the texts and there was some great personal insights developed by members of the group.

It's official; I have the best job in the world!!

Wendy

Last Updated on Friday, 04 November 2011 00:35

 

New Blog

Hi All I will use this as my monthly blog to keep people connected with what 4 health are thinking, doing and achieving. We may also put up any interesting learning from work we are involved in and ask for views and opinions from time to time. Please feel free to connect others who might be interested 
Wendy Garcarz Managing Director

Last Updated on Thursday, 10 November 2011 13:11

 

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