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ANDREW
GARCARZ MIHM |
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Andrew
is an established and highly respected figure and a Key player in the
delivery of personal development, organisational change and national
strategy implementation.
He is one of a select group of industry professionals with the ability and
capacity to operate at any level; has an excellent record of
accomplishment, achieving results and objectives on time and within a
framework of limited resources and encourages the use of emerging
technology to deliver business benefits and maintain a competitive
advantage. |
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Having
completed an Ashridge
Management
College
Leadership development programme, he has gained a reputation for
authenticity, quality and reliability. With extensive first-hand
organisational and managerial experience in the public and private
sectors, Andrew is an effective and innovative solutions provider with a
strong strategic perspective and a holistic approach to service
development and problem solving. |
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Andrew
developed and implemented ABS, the NHS Online Directory System, containing
e-mail contact details for over 700,000 NHS mail users, enabling timely
and accurate communications within the NHS and improving patient care |
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Implementation
of NHS Wide Area networking and messaging solutions from initial pilot to
operational service, providing improved interoperability and sharing of
vital healthcare information |
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Operational
& Service Management
management of National Infrastructure Services (NHSnet/N3/SMTP Mail) and service
providers (BT/Cable & Wireless/Syntegra),
ensuring that contracted service levels and the needs of the NHS continue
to be met |
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Designed
and delivered “Management Challenge” style awareness event based
around the core components of the National Programme for IT (NPfIT) to
over 130 people. It increased staff awareness and identified key programme
benefits for patients and the wider NHS |
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Whole
systems approach to planning and implementing national strategy |
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Ability
to influence at all levels through reputation and credibility |
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Understanding
the strategic importance of ICT in the achievement of organisational
objectives and targets |
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National
Strategy & Policy |

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Change
Management |
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Alignment of strategic
priorities with local organisations objectives |
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Personal development |
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Predictive modelling |
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Partnership
working |
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Cultural change
programmes |
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Organisational
Development |

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Stakeholder
Management |
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Needs
analysis |
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Supplier Relationship
Management |
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Benchmarking |
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Customer Relationship Management |
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Service
Review |
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Problem based learning |
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Developing
strategy & policy |
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Negotiation and
influencing |
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Project
Development & Delivery |

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CFH/NPfIT
Implementation |
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Design, development
& delivery |
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Integration &
inter-operability |
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Evaluation &
benefits realisation |
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Infrastructure
development |
| 1993 |
IHM
- Post Graduate Certificate - Managing Heath Services |
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| 2005 |
NHSIA
- Advanced Professional Award in IM&T - (in progress) |
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| 2004 |
ITIL
- IT Service Management/Service Delivery |
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| 2003 |
Ashridge
Management Centre - Leadership Development Programme |
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| 2003 |
BGS
- European Computer Driving Licence – UK0000678909 |
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| 2002 |
Key
Management Skills Training - Performance
Management/Business Planning |
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| 1998 |
Prince
2 Project Management – P2/06640 |
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Institute of
Healthcare Management - Full Member |
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UKCHIP - Level 3
registered |
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Ashridge
Management Centre |
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ASSIST [West Midlands] Branch Secretary
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